Shipping Policy – Caryline By Aroofa

At Caryline By Aroofa, we are committed to delivering your handmade crochet bags and fashion accessories safely and efficiently. Please read our Shipping Policy carefully before placing your order.

Order Processing Time

All orders are processed within 1–3 business days after confirmation. Since many of our products are handmade, some customized or made-to-order items may require additional preparation time.

Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times may vary depending on your location:

• Pakistan: 3–7 business days

• International Orders: 7–21 business days (depending on destination and customs processing)

Please note that delivery times are estimates and may be affected by courier delays, weather conditions, holidays, or customs clearance.

Shipping Charges

Shipping charges are calculated at checkout based on your location and order size. Free shipping promotions may be available during special campaigns or offers.

Order Tracking

Once your order is shipped, you will receive a tracking number or shipping confirmation message through email or WhatsApp, allowing you to track your package.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping details during checkout. Caryline By Aroofa is not responsible for orders delayed or lost due to incorrect addresses or contact information provided by the customer.

Delayed or Lost Packages

While we work with trusted courier services, delays may occasionally occur due to:

• Courier issues

• Weather conditions

• Customs clearance

• High shipping volume

If your package appears delayed or lost, please contact us and we will do our best to assist you.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with clear photos of:

• The product

• Packaging

• Shipping label

We will review the issue and provide support accordingly.

International Shipping

International customers are responsible for any customs duties, taxes, or import fees required by their country. These charges are not included in product or shipping prices.

Contact Information

For any shipping-related questions or support, please contact us:

Email: carylinebyaroofa@gmail.com
WhatsApp: +92 314 3819233

Thank you for shopping with Caryline By Aroofa and supporting handmade crochet fashion.